Terms of Service

1. Acceptance of Terms

Welcome to Sha7n ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our shipping and logistics platform, including our website, mobile application, and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Sha7n provides a comprehensive shipping and logistics platform that enables users to:

• Send and receive packages and shipments
• Track shipments in real-time
• Manage shipping preferences and addresses
• Access shipping rates and delivery options
• Communicate with shipping carriers and recipients
• Generate shipping labels and documentation

3. User Accounts

3.1 Account Registration

To use certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and complete.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

4. Shipping Services

4.1 Service Availability

Our shipping services are subject to availability and may vary by location. We work with various shipping carriers to provide you with the best possible service.

4.2 Shipping Restrictions

Certain items may be prohibited or restricted for shipping. You agree to comply with all applicable shipping regulations and restrictions. Prohibited items include but are not limited to:

• Hazardous materials
• Illegal substances
• Weapons and ammunition
• Perishable items (unless specifically approved)
• Items that violate intellectual property rights

4.3 Package Preparation

You are responsible for properly packaging your items to prevent damage during transit. We recommend following carrier guidelines for packaging and labeling.

5. Payment Terms

5.1 Fees and Charges

Shipping fees are calculated based on package dimensions, weight, destination, and selected service level. All fees are clearly displayed before you complete your shipment.

5.2 Payment Processing

We accept various payment methods including credit cards, debit cards, and digital wallets. Payment is processed when you confirm your shipment.

5.3 Refunds and Cancellations

Refunds and cancellations are subject to our refund policy and carrier terms. Please contact customer support for assistance with refund requests.

6. User Responsibilities

You agree to:

• Use the Service only for lawful purposes
• Provide accurate shipping information
• Comply with all applicable laws and regulations
• Respect the rights of other users
• Not interfere with the operation of the Service
• Not attempt to gain unauthorized access to our systems
• Not transmit viruses or malicious code

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Sha7n and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content from the Service without our prior written consent.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

9. Disclaimers

9.1 Service Availability

We strive to maintain the availability of our Service, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

9.2 Third-Party Services

Our Service integrates with third-party shipping carriers and services. We are not responsible for the performance, availability, or actions of these third parties.

9.3 Limitation of Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHA7N SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

11. Indemnification

You agree to indemnify, defend, and hold harmless Sha7n and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the Service or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of [Jurisdiction].

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.